PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how Woody ("we", "us", "our", or "Woody") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from woodyclothing.com (the "Site"). It also covers interactions through other communications and services (collectively, the "Services"). In this Privacy Policy, "you" refers to any individual using the Services, including customers, visitors, or any other person whose information we collect.

Please read this Privacy Policy carefully. By accessing or using the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these terms, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.

Information We Collect and How We Use It

To provide our Services, we collect various types of personal information. The details and purposes for which we collect and use your information are outlined below. We may also use your information to communicate with you, provide services, comply with legal obligations, enforce terms of service, and protect our rights and those of others.

Types of Personal Information We Collect

The personal information we collect varies based on your interaction with the Site and Services. This includes:

Information You Provide Directly

  • Contact Information: Your name, address, phone number, and email.
  • Order Details: Information related to your purchases, such as billing and shipping addresses, payment information, and email.
  • Account Information: Your username, password, and security questions.
  • Shopping Behavior: Details about items you view, add to your cart, or wishlist.
  • Customer Support: Information you provide when contacting us for support.

By providing your phone number, you consent to receiving text messages from Woody. Message and data rates may apply. Message frequency varies.

You may choose not to provide certain information, but this may limit your ability to use certain features of the Services.

Information Collected through Cookies

We use cookies, pixels, and similar technologies to automatically collect data about your interaction with the Services ("Usage Data"). This data includes device and browser information, IP address, and details about how you use the Site and Services.

Information from Third Parties

We may receive information from third parties, including:

  • Service Providers: Companies supporting our Site and Services, such as Shopify.
  • Payment Processors: Entities handling your payment details to process transactions.
  • Advertising and Analytics Partners: Third parties assisting with advertising and tracking.

Information from third parties is managed according to this Privacy Policy. We are not responsible for third parties’ accuracy or their privacy practices. For more on third-party practices, see the section on Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Services: To fulfill orders, process payments, manage your account, handle shipping, and facilitate returns.
  • Marketing: To send you promotional communications via email, text, or postal mail, and to display ads relevant to your interests.
  • Security and Fraud Prevention: To detect and address fraudulent or illegal activities and to keep your account secure.
  • Customer Communication: To offer support and improve the Services based on your feedback.

Cookies

We use cookies to enhance and analyze the Site and Services. For information about Shopify’s use of cookies, visit https://www.shopify.com/legal/cookies. You can manage your cookie preferences through your browser settings, but this may impact your user experience.

Disclosure of Personal Information

We may share your personal information under the following circumstances:

  • Service Providers: With vendors performing services on our behalf, such as payment processing and data analytics.
  • Business Partners: Including Shopify for personalized advertising.
  • With Your Consent: When you request or consent to sharing your information.
  • Business Transactions: In case of mergers, acquisitions, or legal obligations.

In the past 12 months, we have disclosed personal information including identifiers, commercial information, and internet activity to third parties as described.

User-Generated Content

If you post reviews or other content publicly through our Services, this information is accessible to others. We cannot guarantee the privacy or security of user-generated content and are not responsible for its use by others.

Third Party Websites and Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before interacting with them.

Children's Data

Our Services are not intended for children. We do not knowingly collect information from children under 16. If you are a parent or guardian of a child who has shared their information, contact us to request deletion.

Security and Data Retention

We implement measures to protect your information but cannot guarantee complete security. Retention of personal information depends on factors like account maintenance, legal compliance, and business needs.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request information we hold about you.
  • Deletion: Ask us to delete your personal information.
  • Correction: Request correction of inaccurate information.
  • Portability: Receive a copy of your data and request transfer to another party.
  • Opt-Out: Choose not to "sell" or "share" your information or opt out of targeted advertising.
  • Limit Use: Restrict the use or disclosure of sensitive information.

You can exercise these rights by contacting us. We may need to verify your identity before processing requests. You may also appoint an authorized agent to act on your behalf.

Complaints

If you have concerns about our handling of your personal information, contact us. If unsatisfied with our response, you may escalate the complaint to your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country, including the United States. Transfers from Europe are protected by mechanisms like Standard Contractual Clauses.

Contact Us

For questions or to exercise your rights, contact us at:

Phone: (213) 815-9910
Email: hello@woodyclothing.com
Address: 3680 Wilshire Blvd, STE P04 - 1227 LOS ANGELES, CA 90010